TonenGeneral has long established “Standards of Business Conduct" consisting of various policies and guidelines that apply both to the directors and employees. TonenGeneral directors and employees are expected to review these policies annually in order to ensure compliance and to apply them to all aspects of their work. Formal “Business Practices Review" training sessions are conducted periodically for all employees to bring about a greater understanding of these standards. In addition, separate periodic training sessions are held on specific policies. All directors and regular employees are required to annually confirm in writing their compliance with the Standards of Business Conduct.

TonenGeneral's Standards of Business Conduct contain 16 foundation policies and major guidelines also address guiding principles, related procedures for receiving and handling questions, concerns, and suggestions regarding our business practices, and open door communication.