It is the Company's policy to conduct its business in a manner that protects the safety of employees, others involved in its operations, customers, and the public. The Company will strive to prevent all accidents, injuries, and occupational illnesses through the active participation of every employee. The Company is committed to continuous efforts to identify and eliminate or manage safety risks associated with its activities.

Accordingly, the Company's policy is to:

• design and maintain facilities, establish management systems, provide training and conduct operations in a manner that safeguards people and property;
• respond quickly, effectively, and with care to emergencies or accidents resulting from its operations, in cooperation with industry organizations and authorized government agencies;
• comply with all applicable laws and regulations, and apply responsible standards where laws and regulations do not exist;
• work with government agencies and others to develop responsible laws, regulations, and standards based on sound science and consideration of risk;
• conduct and support research to extend knowledge about the safety effects of its operations, and promptly apply significant findings and, as appropriate, share them with employees, contractors, government agencies, and others who might be affected;
• stress to all employees, contractors, and others working on its behalf their responsibility and accountability for safe performance on the job and encourage safe behavior off the job;
• undertake appropriate reviews and evaluations of its operations to measure progress and to foster compliance with this policy.

Thorough Measures to Prevent Incidents

Under the slogan “Nobody gets hurt!" TonenGeneral pursues safe operations aimed at completely eliminating every kind of incident.

Focusing on human behavior before an incident, we identify the fundamental cause of a situation that could result in an incident and undesirable behavior before the situation to eliminate it before an incident causing injury actually occurs.

Loss Prevention System (LPS)

TonenGeneral has introduced the LPS at all its refineries, chemical plants, and other operating sites to ensure safety. Focusing on the human behavior before an incident, the LPS identifies the fundamental causes of a near-loss (a situation that could result in an incident) and undesirable behavior before the near-loss (the portion at the bottom of the safety pyramid shown below) to eliminate it before an incident causing injury actually occurs. To strengthen safety awareness, all site employees and long-term contractors have been trained in LPS. We will continue to promote safe operations with the aim of completely eliminating accidents.

LI / NLI

Loss Investigation / Near-Loss Investigation

LPO

Loss Prevention Observation

SPSA

Safe Performance Self-Assessment

JSA

Job Safety Analysis

Framework-Risk Management

In order to minimize damages in emergency cases, TonenGeneral has established plans for emergency response.